24x7 Monitoring 

Ensure all  critical network devices in your network are healthy and functioning reliably and optimally.

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Patch Management

Ensure all of your Windows servers and PCs have the most up-to-date security and system patches,  helping to minimise security risk and optimise performance. 

 

Asset Management

Run detailed reports of all monitored hardware and software. This can help ensure financial statements and procurement planning of the organisation are accurate.

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Automated Tasks

Set maintenance and automation tasks to trigger automatically when a monitoring check signals a problem.

 

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We understand why  critical IT services are so important to the daily operations of an organisation and it is why we consider it crucial to spend time aligning our technology to support the organisations we work with. Building a program that relies on 24x7 network monitoring coupled with an aggressive preventative maintenance component ensures optimum up time and minimum down time.

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One of the major challenges in maintaining a computer network is trying to predict what will fail and when. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical server, network and desktop devices, our proactive approach prevent many network failures from ever happening and ensures the reliability and stability of your IT assets.

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Our solution is so effective that our customers see almost immediate results. A regularly monitored maintained network means fewer IT failures and higher productivity. At the same time,  exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. Lucid Protect enables its customers to focus on their core business function and takes out the worry and cost of managing a computer network.